Shipping Policy
Shipping Policy
Thank you for choosing NAKED. We strive to provide a seamless and dependable shipping experience for all our customers within the United States.
Order Processing
All orders are processed within 2-4 business days (Monday through Friday, excluding holidays) before being shipped.
Shipping Times
Once processed, orders are shipped with an estimated delivery window of 7-15 business days.
Please note that these delivery times are estimates and may vary due to factors beyond our control such as carrier delays or customs procedures.
Shipping Fees
Shipping costs are calculated and displayed during checkout based on your order details.
Order Tracking
After your order ships, a tracking number and shipping details will be emailed to the address you provided. Please allow 24-48 hours for tracking information to update.
Return & Refund Policy
If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receipt.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Refunds will be processed within 7-10 business days after we receive the returned item(s).
Order Cancellations
You may request to cancel your order within 12 hours of placing it. After this period, we may have already begun processing and shipping your order.
Customer Support
If you have questions regarding your shipment, delivery, returns, or cancellations, please contact our customer service at tchaochris2961@gmail.com.